SARAZ
Legal
Last updated: January 2026
When you place an order, book a test ride, or contact us, we collect the information you provide directly — name, email, phone number, and delivery address. We also store cart and wishlist contents in your browser's local storage so they persist between visits.
Your information is used to process orders, schedule test rides, respond to inquiries, and send transactional emails (order confirmations, booking confirmations, service updates). We do not sell your personal information to third parties.
For Cash on Delivery and bank transfer orders, no card details are collected by SARAZ. If a card or wallet payment gateway (eSewa, Khalti) is enabled, payment details are handled directly by that provider under its own privacy policy — SARAZ never stores your card or wallet credentials.
We use browser local storage to keep your cart, wishlist, and recent searches available across visits. This data stays on your device and is not transmitted to our servers except when you complete an action like checkout.
Order and booking records are retained as long as needed to fulfil your order, provide support, and meet legal obligations. You may request deletion of your personal data by contacting us.
You can request access to, correction of, or deletion of your personal data at any time by reaching out to our support team using the details below.
Questions about this policy can be sent to hello@saraz.com.np or +977 1-412-3456.